Difficult times made easy

In difficult times how do we encourage positive behaviour and action?

Perhaps it’s by what examining really matters and begin to work from the inside out, so we have to start with ourselves,so what really matters

So does trust really matter?

“The speed of trust” by Steven Covey Jnr, contests that trust matters because from it all else grows. He describes how organisations work in terms of waves of trust that start with the individual and end up being global. He describes how it all starts with inner trust, first wave self trust consistent behaviour which has “4 cores of credibility”

  1. Integrity
  2. Intent
  3. Capabilities
  4. Results

I believe that intent shines out it positions our behaviour and affects what others think and subsequently act in relation to us. Having a positive intent shows where we are coming from

Intent matters

  • It grows out of character
  • We judge ourselves by our intent
  • We judge others by their behaviour
  • Our perception of intent has a huge impact on trust
  • People often distrust us because of the conclusions they draw about what we do
  • It is important for us to actively influence the conclusion others draw by declaring our intent

This is a really great way of starting to have positive behaviour if we can’t think of ourselves as someone who we could trust then how can we begin to trust others

Getting the team to be more effective together

These tips seem very obvious but in my experience teams don’t always pay enough attention to them and by ignoring them, they cost themselves time, frustration and miscommunication

1. Work cooperatively  with fellow team members to achieve the goals of the team, have this as an explicit stated aim for everyone

2. Thoroughly prepare for each team meeting so that everyone’s time is not wasted

3. Attend every team meeting regardless of other pressures, short of personal emergencies look to opt into a meeting rather than opt out

4. Master the problem-solving, decision-making and other skills you have and share your expertise so everyone moves forward

5. State opinions and feelings openly, honestly, clearly and frankly and be willing to discuss and explain what your thinking is behind what you say

6. Actively listen to, and seek to understand, the opinions and feelings of every team member, this is one of the hardest parts as we always like the sound of our own voice best

7. Protect the confidentiality of team members, avoid gossip no matter how juicy it is it’s bound to come back and make for awkward silence

8. Support decisions of the team, even when not in total agreement with its conclusions, a team decision is just that, pull together or pull each other apart is the maxim

9. Carry out assignments delegated by the team, do what you have been asked to do rather than fudging the issue

10. Treat all my team members as respected peers, as I would like to be treated, seek to understand not judge