Feedback is it noise or clarity?

Top ten tips for giving feedback?


Feedback is that awful thing we have to do when someone is making life difficult for us or alternatively a communication that helps others understand what our understanding is and prevents further difficulty

 1.      Acknowledge the need for feedback for the person and choose your time carefully

 2.      Give both positive and negative feedback together so its easier for the person to take in

 3.      Understand the context be aware about what’s happening around the situation

 4.      Know how and when to give feedback, small chunks when we are having a good day

 5.      Be descriptive so the other person can understand and have time to adsorb it

 6.      Don’t use labels, exaggerate or judge, be calm and clear

 7.      Speak for yourself; talk first about yourself, not about the other person

 8.      Phrase the issue as a statement, not a question

 9.      Restrict feedback to what you know for certain not what others have said

 10.  Help people hear and accept your concern and that you are wanting to help